August 27, 2020
A federal judge in Virginia has fined a Chicago bankruptcy law firm and one of its attorneys $300,000 following a trial, blasting its focus on cash flow over professional responsibility. UpRight Law used "hard sell" tactics to corral debtors into filing bankruptcy, wrote U.S. Bankruptcy Judge Paul Black of the Western District of Virginia, Roanoke division, in a 62-page opinion released Feb. 12. Sales representatives were poorly supervised and would sometimes, "due in no small part to the commission and sales structure imposed upon them," offer legal advice they weren't qualified to give. When the firm was sued, UpRight's in-house lawyer tried to persuade several debtors to assert attorney-client privilege "in a thinly veiled attempt to cover its own tracks." The lawsuit, brought by the U.S. Trustee for Region Four, attempted to paint UpRight Law as a "bankruptcy boiler room." The suit named not only UpRight Law, which is the business name for Law Solutions Chicago, but also Managing Partner Kevin Chern, Chief Operating Officer Jason Allen and Executive Director Ed Scanlan. (Scanlan is not an attorney.) The case went to trial in September. "This court believes that the UpRight defendants acted in bad faith," Black wrote. "The privileges of (the UpRight defendants) to file or conduct cases, directly or indirectly, in the Western District of Virginia shall be revoked for a period of five years." UpRight's executives declined to comment through their attorney. But Black noted in his opinion that they had portrayed themselves "as cutting-edge advocates for the financially distressed consumer. They contend they have identified a void in the legal market for consumers that they are uniquely able to fill by using technology and the internet to match underserved areas of clients with attorneys who have the capacity and ability to fill their needs on a national basis." Scanlan, who was named to the 2009 Crain's 40 Under 40 class, has been trying to modernize the legal industry since the early aughts. He started Total Attorneys, a back-office support shop for small law firms, and grew it to 250 employees and $23.9 million in revenue in 2009. (He stepped aside as chief executive in 2012.) He met Chern when he designed the website for Chern's bankruptcy firm, Legal Helpers. They joined up to form UpRight Law, which employs about 150 people in the Loop. UpRight capitalized on marketing reach, extended customer service hours and modern workflow software to bring in more clients. While its website said it "provided greater access to justice to thousands of Americans," it priced bankruptcies in line with industry standards: $1,000 to $2,000. Black criticized another "scheme" the firm participated in. It accepted at least $333,500 from a towing company that agreed to pay legal fees for UpRight clients who allowed it to tow their vehicles, often across state lines. Cars went from Florida and Virginia to as far away as Indiana, Nevada and Mississippi. The company, Sperro of Camby, Ind., then auctioned off the cars and trucks, effectively denying creditors their collateral. A representative for Sperro, which had a default judgment entered against it, could not be reached for comment.